Contact Us
HELP AND CUSTOMER CARE
If you would like to ask a question or make a comment about either our merchandise or our website, please feel free to contact our Customer Services team, where one of our representatives will be happy to assist you. You may contact us through any of the methods listed below.
By email: customerservices@madisonbrowne.com
We will endeavour to respond to your email on the same working day.
By telephone:
UK Customers: +44 (0)845 602 6380
International Customers: +44 (0)20 8458 3141
Suppliers: +44 (0)20 8458 3141
Our telephone lines are open between 9.00am and 3.00pm and 8.00pm and 10.00pm Monday to Friday (UK time). At any other time, you may leave a message and we will return your call as soon as possible.
By fax: +44 (0)20 8458 3242
ONLINE STYLIST
If you are looking for a particular item, outfit or entire wardrobe for your child, our Online Stylists will be delighted to assist you in making your selection.
Please send an email to customerservices@madisonbrowne.com with your enquiry, your contact number and your preferred contact time. One of our stylists will call you at your chosen time to discuss your needs.
FREQUENTLY ASKED QUESTIONS
You may find the answer to your question in the FAQ section, the link to which is displayed on the bottom toolbar. However, if your enquiry is not covered in this section, please feel free to contact our Customer Services team by any of the methods listed above. We will endeavour to resolve your query as soon as possible.
WEBSITE TECHNICAL PROBLEMS
In the unlikely event that you are experiencing difficulties placing your order, please contact our Customer Services team by any of the methods listed above. Please provide details of the problem, and we will endeavour to resolve it for you as quickly as possible.
FEEDBACK
We pride ourselves on our exceptional customer service and therefore your feedback is very important to us. If you have any comments on either our merchandise or our website, we would be very interested to hear from you. Please send an email to feedback@madisonbrowne.com
DESIGNERS
If you are interested in having your products carried by Madison Browne, please feel free to contact us to discuss any relevant opportunities. Please send an email to enquiries@madisonbrowne.com.
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Described in the press as a “Net a Porter for kids”, Madison Browne is a stylish and luxurious online fashion store for children. A one-stop shop with everything you need to outfit and accessorise your kids. |
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