Privacy Policy
We respect the privacy rights of our online visitors and recognise the importance of protecting the information collected about you. We will use the information we collect about you carefully, lawfully and in accordance with all applicable UK data protection legislation from time to time in place.
This privacy policy (the "Privacy Policy") guides how we collect, store and use the information that you provide us with. By using the madisonbrowne.com website (the "Website") and telephone orderline (the "Orderline") you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Should our Privacy Policy change in the future, for example, to comply with new legislation, we will post these changes to our Website. Please check back frequently on the Website to see any updates or changes to our Privacy Policy.
Please note that this Privacy Policy applies to us and our owners, but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the privacy policies of such other companies or organisations before submitting any of your personal information to them.
We collect personal information from our online and telephone visitors when they place an order or when they sign up for a service offered by us. When an order is placed with us, we will ask you to input and will collect items of personal information from you to enable us to process and fulfil your order. This information may include, but is not limited to, your name, email address, telephone numbers, shipping address(es) and credit card billing address(es). Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on our systems. We keep a record of your purchases with us so that we are able to deal more quickly with any issues you may experience with your order. In addition, we keep a record of any email correspondence that you send to us to help us keep track of any concerns that you have had. Your telephone number may be given to our couriers for delivery services. These details allow us to process your order and to let you know the status of your order.
We may also collect non-personal data about your use of our website, such as pages visited, times and volume of use of the services as well as traffic data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.
Our website uses cookies, which are small data files which are downloaded to your computer so that we can recognise that your computer has visited the site before. We use cookies to improve your experience of our website by keeping track of your current shopping session so as to personalise your experience and to allow you to retrieve your shopping basket at any time.
We may use your personal information for the processing of orders, payments, to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information, we are obliged to do so.
If you sign up to our update service, the information you provide will allow us to alert you to, for example, new products, features, special offers and events of interest.
In addition, we may use your personal information, together with non-personal data, for internal marketing and statistical studies and to monitor customer patterns so we can improve our website and the quality of our service to better meet our visitors' needs and desires.
At any time, you may unsubscribe from any service to which you have signed up by sending an e-mail to us at info@madisonbrowne.com.
We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to.
If you do not wish to receive such offers or do not wish for us to share your details with any third parties please email us at info@madisonbrowne.com and we will exclude you from such offers.
If you are concerned that the personal information we hold on you is incorrect, please send an e-mail to us at info@madisonbrowne.com and we will amend your details.
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
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Described in the press as a “Net a Porter for kids”, Madison Browne is a stylish and luxurious online fashion store for children. A one-stop shop with everything you need to outfit and accessorise your kids. |
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